Contact
Updated
There is one address, a person reads it, and you will get a reply.
There is no contact form here on purpose. A form would have to send what you type to a server, and the whole point of this site is that nothing you type into it goes anywhere. Email keeps that honest and puts you in control of what you send.
Corrections come first
If you think a figure on this site is wrong, that is the most useful message we can receive and it goes to the top of the queue. The most helpful form is the page you were on, the figure you think is incorrect, and a pointer to the source document you believe says otherwise: a Revenue Procedure section, a publication page, a form instruction.
You do not need to be certain, and you do not need to be an expert. “This looks off and here is why” is a perfectly good message. Our editorial policy sets out what happens next.
Other things worth writing about
- A calculator that is behaving strangely, or a page that will not load.
- Something explained unclearly. If you had to read a paragraph three times, that is our problem to fix.
- A calculator that does not exist yet but should. Knowing what people came looking for and did not find genuinely shapes what gets built next.
- An accessibility barrier. These are treated as defects, not enhancements.
What we cannot help with
We cannot give you financial, tax or legal advice, and we cannot tell you what to do in your own situation. That is not policy. We are simply not in a position to know. That includes reviewing your return, telling you whether to sell shares, working out what you personally owe, or recommending a product, a provider or an adviser.
Questions of that kind need someone who can see your whole position and take responsibility for the answer. A licensed tax professional or a fee-only fiduciary adviser is the right place for them. If you write with one, we will not be able to answer it, and we would rather say that here than leave you waiting.
Replies
This is a small operation, not a support desk, so a reply may take a few days. Every message is read by a person and every message gets an answer.